About


Hillel Smith Made This

Super awesome art, design, and typography from Hillel Smith.

Washington, DC

FAQ


  • Where is the store based?

    Washington, DC

  • What's the difference between shipping types?

    USPS Standard Mail is the cheapest option the Postal Service offers for that item, whether First Class or Media Mail. Items are not tracked and are not insured and cannot be replaced if they are damaged or lost in transit.

    USPS Priority Mail is faster, typically 2-4 business days. Items are tracked and insured.

    Large quantities and large items are shipped via FedEx Ground. Items are tracked and insured.

  • Do you accept orders placed outside of the US?

    Yes! But since I don't know at this time how much it would cost to ship to where you are, I may need to ask for a supplementary shipping cost before sending the item along to you.

  • How long will it take to receive my order?

    Once shipped, USPS Priority Mail typically takes 1-3 business days, first class mail up to 8 days. International shipping delivery times may vary between 2 and 12 weeks.

    Be aware that my travel schedule can impede shipping. If I'm on the road when an order comes in, I'll let you know when I expect to ship your purchase.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.